1 Software Stock with Solid Fundamentals and 2 We Turn Down - The Globe and Mail

Salesforce is worth $156 billion. That number tells you everything about who benefits from the way CRM software is built — and it's not you.

A recent market analysis flagged Salesforce as a stock with "solid fundamentals." And sure, from an investor's seat, the numbers look fine. Recurring revenue, sticky contracts, expanding product lines. Great business model — if you're the one selling it.

If you're the one running it, the math looks different. You're paying for a platform sized for enterprise complexity, staffed with consultants to configure it, and still bending your actual workflows to fit what the software will allow.

That $156 billion market cap is built partly on the gap between what the platform costs to run and what it actually delivers to teams like yours. Every workaround your ops team has duct-taped together, every consultant invoice for a "simple" field change, every quarter where your pipeline data still doesn't reflect how your sales motion actually works — that's margin for them.

The platform didn't fail because your team couldn't figure it out. It failed because it was never designed around how your business runs. It was designed to scale a software company's revenue.

You don't need a bigger platform. You need one that fits the business you already have.

#CRM #SalesOps #MidMarket #OperationsLeadership #SalesforceAlternative

Original Source

Salesforce (CRM). Market Cap: $156.5 billion. With its cloud-based platform named after its stock ticker symbol CRM (Customer Relationship Management) ...