AI drives large increase in network traffic, Cisco and Foundry find - No Jitter

The AI features your CRM vendor is bragging about are quietly eating your network — and your team's patience.

Cisco and Foundry just released research showing AI tools are driving a significant spike in enterprise network traffic. That's not an abstract infrastructure problem. Every AI-assisted summary, auto-generated follow-up, and "intelligent" data enrichment your CRM runs is pulling bandwidth and adding latency across your stack.

For you, the ops leader already fighting a CRM that slows your team down, this matters. If your current platform is layering AI on top of a rigid, consultant-dependent architecture, you're not getting smarter workflows — you're getting more complexity dressed up in a demo that looked great in the sales call.

The companies that will actually benefit from AI in their CRM aren't the ones who bought the flashiest platform. They're the ones who sorted out their underlying data and workflow problems first — before piling on features that multiply whatever mess is already there.

AI won't fix a CRM that doesn't fit how your business works. It'll just make the problems faster.

#CRM #SalesOperations #AIinBusiness #MidMarket #OperationsLeadership

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He also covers related areas, including customer experience (CX) and customer relationship management (CRM). Matt began his B2B journalism career ...