BOTTEGA VENETA - Northern Europe Client Development Manager (12 month FTC)

Luxury brands figured something out that most mid-market companies haven't: CRM data is worthless if nobody owns what it means for the customer.

Bottega Veneta is hiring a Client Development Manager specifically to translate CRM analytics into actual client behavior — someone whose entire job is sitting between the data and the decision. Not an IT role. Not a consultant. An operator who reads the numbers and acts on them.

That's the gap most ops leaders are sitting in right now. Your CRM collects data. Maybe a lot of it. But turning that data into "this client is slipping" or "this segment is ready to buy again" requires either a dedicated person, a system built to surface those signals, or both. Most teams have neither — so the data just sits there while revenue quietly walks out the door.

If a luxury house with 12-month contract budgets is making this hire a priority, that's a signal worth paying attention to. The bottleneck usually isn't the data. It's whether your setup is built to help someone act on it without a three-week detour through a consultant.

A CRM that fights you at the configuration layer will always cost you more at the revenue layer.

#CRM #ClientRetention #SalesOperations #MidMarket #CustomerData

Original Source

We are currently seeking a Northern Europe Client Development Manager as part of our dynamic team in London. Translates CRM data analytics and ...