Gary Black Questions Tesla-SpaceX Merger Hype - Tesla (NASDAQ:TSLA) - Benzinga

Slapping "AI" on something doesn't make it work better for your business.

Investor Gary Black pushed back on the Tesla-SpaceX merger hype this week — his core point being that almost any tech company can wrap itself in an AI narrative to justify a deal. He called out Salesforce by name as an example of how easy it is to package something as AI-driven when the underlying product hasn't actually changed in ways that matter.

That's worth sitting with if you're evaluating CRM options right now.

Every major platform is currently racing to badge their existing features with "AI" and raise prices accordingly. But if the workflow still doesn't match how your team actually sells, if you're still duct-taping integrations together, if you still need to file a support ticket to change a pipeline stage — the AI label on the box changes nothing about your Monday morning.

You've already been through at least one cycle of buying the promise and living with the reality. The lesson isn't to stop investing in better tools. It's to stop letting a good story substitute for evidence that something actually fits how your business runs.

A CRM that fits your process in week one is worth more than a roadmap full of features you'll never see.

#CRM #SalesOps #MarketingOps #MidMarket #OperationsLeadership

Original Source

He said that argument falls apart when almost any tech narrative can be packaged as an AI angle, citing companies such as Salesforce Inc. (NYSE:CRM), ...